Psychosocial Risk Management Procedure

Psychosocial Risk Management Procedure

Cork Scaffolding Ltd.
Location: Ballygarvan, Co. Cork


1. Purpose

To identify, manage, and reduce psychosocial risks affecting the mental health and well-being of employees, and to document actions taken.


2. What Are Psychosocial Risks?

These include risks arising from:

  • Workload and time pressure
  • Poor communication
  • Bullying or harassment
  • Lack of support or role clarity
  • Conflict between team members
  • Exposure to traumatic events (e.g. accidents)

3. Responsibilities

RoleResponsibilities
Directors/ManagersPromote a respectful, supportive culture. Act on concerns promptly.
SupervisorsObserve behaviour changes, encourage open discussion. Refer issues.
EmployeesSpeak up if struggling. Respect colleagues. Cooperate with supports.
Safety OfficerCoordinate risk assessments. Maintain documentation. Monitor outcomes.


4. Identification and Assessment

How to identify risks:
✅ Confidential employee surveys
✅ One-on-one check-ins or toolbox talks
✅ Observation of behaviours (fatigue, withdrawal, irritability)
✅ Exit interviews and absenteeism trends

Documentation Tool:

  • Use a Psychosocial Risk Assessment Form (can be included in your Safety Statement)

5. Control Measures

Proactive Controls

  • Promote work-life balance (realistic schedules)
  • Mental health awareness training
  • Anonymous reporting channel
  • Clear roles and responsibilities
  • Social team-building activities

Reactive Controls

  • EAP (Employee Assistance Programme) or access to a counsellor
  • Mediation for conflict resolution
  • Modified duties or temporary adjustments
  • Confidential support conversations with supervisor or HR

6. Documentation Practices

  • Record each concern raised (confidentially) in a Psychosocial Incident Log (see below).
  • File minutes of any support meetings or actions taken.
  • Include psychosocial hazards in the company’s Safety Statement.
  • Document staff training and attendance at awareness sessions.

Psychosocial Risk Management Procedure Declaration

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Declaration of Compliance & Understanding*
I certify that I have had the attached Psychosocial Risk Management Procedure document communicated to me. I acknowledge the existence of such a document and its ready availability to me. I understand my responsibilities as outlined. I undertake to comply with all requirements of the Psychosocial Risk Management Procedure, and I acknowledge that I have been afforded the opportunity of asking questions on any point of which I was unsure.
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